Terms of Use

Wolfish Workshop

Company Name: Revelas Andreas

Distinctive Title: "Wolfish" Workshop

VAT no. : EL 115749696


This document (together with any documents herein mentioned) sets forth the terms and

conditions governing the use of this website and the purchase of products through such website

(hereinafter, the “Terms").

Please read through these Terms prior to using this website. By using this website or placing an

order through it, you are consenting to be bound by these Terms. If you do not agree to all of

the Terms, do not use this website.

These Terms may be amended. It is your responsibility to regularly read through them, as the

Terms in force at the time that your use the website or at the time of the formation of the

Contract (as defined below) shall be the applicable ones.

2. OUR DETAILS                                    

This website is operated under the “Wolfish” name by Revelas Andreas, a Greek

company with registered office at Monastiraki, Athens, 10563, Attiki, Greece, registered with the Companies Register of Athens, on Volume Ν. 2251/1994,

VAT No. EL 115 7496 96.


The information or personal details that you provide us with shall be processed pursuant to the

Privacy Statement. By using this website you are consenting to the processing of such

information and details and you represent that the whole information or details you have

provided us with are true and accurate


By using this website and/or by placing any order through it, you undertake:

1. To use the website exclusively to make legitimate enquiries or orders.

2. Not to make any speculative, false or fraudulent orders. If we are reasonably of the

opinion that such an order has been made, we shall be entitled to cancel the order and

inform the relevant authorities.

3. To provide correct and accurate e-mail, postal and/or other contact details to us and

acknowledge that we may use these details to contact you in the event that this should

prove necessary (see our Privacy Statement).

If you do not give us all of the information that we need, we may not be able to complete your


By placing an order through the website, you warrant that you are at least 18 years old and are

legally capable of entering into binding contracts.


The items we offer on this website are only available in the following countries: Germany

(except for the Island of Heligoland), Spain, France (except for the Overseas Departments),

Italy (except for San Marino, Liviano, Campione d’Italia, and Lake Lugano), Portugal, United

Kingdom (Mainland only), Ireland, Austria, Belgium, Holland, Luxembourg, Poland, Switzerland,

Monaco, Denmark (except Greenland and Faroe Islands), Sweden and Norway (except



The information set out in the Terms and the detail contained on this website do not constitute

an offer for sale but rather an invitation to treat. No contract in respect of any products shall

exist between you and us until your order has been accepted by us. If we do not accept your

offer and funds have already been deducted from your account, these will be fully refunded.

To place an order, you will be required to follow the shopping process online and press the

"Finalise Order " button to submit the order. After this, you will receive an e-mail from us

acknowledging that we have received your order (the "Order Confirmation"). Please note that

this does not mean that your order has been accepted, as your order constitutes your offer to us

to buy one or more products from us. All orders are subject to acceptance by us, and we will

confirm such acceptance to you by sending you an e-mail that confirms that the product has

been dispatched (the "Shipment Confirmation”). The contract for the purchase of a product

between us (“Contract”) will only be formed when we send you the Shipment Confirmation.

The Contract will relate only to those products whose dispatch we have confirmed in the

Shipment Confirmation. We will not be bound to supply any other products which may have

been part of your order until the dispatch of such products has been confirmed in a separate

Shipment Confirmation.


All orders for products are subject to availability and in this regard, in the event of supply

difficulties or because products are no longer in stock, we reserve the right to give you

information about substitute products of an equal or higher quality and value which you can

order. If you do not wish to order such substitute products, we will refund any monies that you

might have paid.


We reserve the right to withdraw any products from this website at any time and/or remove or

edit any materials or content on this website. Whilst we will make our best efforts to always

process all the orders, there may be exceptional circumstances which mean that we may need

to refuse to process an order after we have sent you an Order Confirmation, which we reserve

the right to do at any time, at our sole discretion.

We will not be liable to you or any other third party by reason of our withdrawing any product

from this website, whether it has been sold or not, removing or editing any materials or contents

on this website or for refusing to process or accept an order after we have sent you the Order



Subject to the provisions of Clause 7 above on the availability, and unless there are any

exceptional circumstances, we will endeavor to fulfill your order for product(s) listed in the

Shipment Confirmation by the delivery date set out in the Shipment Confirmation or, if no

estimated delivery date is specified, within 15 days of the date of the Shipment confirmation.

However, delays may occur on account of the following reasons:

1. Customization of products;

2. Specialized items;

3. Unforeseen circumstances; or

4. Delivery area.

With regard to the virtual gift card, we will send it on the date indicated by you when you place

your order.

If for some reason we are unable to deliver on this date we will inform you of this situation and

give you the option to continue with the purchase with a new delivery date or alternatively

cancelling the order and reimbursing you with the full amount paid. Please remember that we do

not deliver on Saturdays or Sundays except in the case of the virtual gift card which will be

delivered on the date indicated by you.

For the purposes of these Terms, the "delivery" shall be deemed to have taken place or that the

order has been delivered at the time that receipt of the order is signed for at the agreed delivery

address, although the virtual gift card shall be deemed to be delivered in accordance with the

Use Conditions of the Gift Card, and in all cases on the delivery date of the virtual card to the email

address indicated by you.


If we are unable to deliver the goods after two attempts, we will try to find a safe secure place to

leave your parcel. We will leave a note explaining where your parcel is and how you can

rearrange delivery. If you are not going to be at the delivery location at the time agreed, please

contact us to rearrange delivery for another mutually convenient day.

Upon lapse of 15 days of the moment when your order is ready for delivery, without such order

having been delivered on grounds not attributable to us, we shall understand that you wish to

cancel the Contract and it shall be treated as terminated. As a result of the termination of the

Contract, we will refund the price paid for such products as soon as possible and anyway within

30 days of the date on which we shall deem the Contract terminated. In such cases, we shall be

authorized to pass on you any delivery costs and costs incurred in the termination of the


This clause shall not apply to the virtual gift card for which the delivery shall be governed by the

Use Conditions of the Gift Card and the above clause 8.


The products will be at your risk from the time of delivery.

Ownership of the products will only pass to you when we receive full payment of all sums due in

respect of the products, including delivery charges, or upon delivery (as defined in clause 9

above), whichever is the later.


The price of each product shall be the one quoted from time to time on our website, except

where there is an apparent error. Whilst we take care to ensure that all prices quoted on our

website are accurate, errors may occur. If we discover an error in the price of any product(s)

you have ordered, we will inform you as soon as possible and give you the option of

reconfirming the order at the correct price or cancelling it. If we are unable to contact you, the

order will be treated as cancelled and if you have already paid for the product(s) you will receive

a full refund.

We are under no obligation to sell the product(s) to you at the incorrect (lower) price (even after

we have sent you a Shipment Confirmation) if the pricing error is an obvious typographical or

arithmetical inaccuracy and could have reasonably been recognized by you as such.

The prices displayed on our website include VAT but exclude delivery costs, which will be

added to the total amount due as set out in our Delivery Costs Guide.

Prices may change at any time but (except as provided above) any potential change will not affect any

order regarding which an Order Confirmation has been sent.

Once you have finished shopping, all the items you wish to purchase are added to your basket.

Your next step will be to go through the checkout process and make payment. To do this:

1. Click the "Shopping basket" button at the top of the page.

2. Click on the "See basket" button.

3. Click on the “Process order” button.

4. Fill-in or check your contact details, the details of your order, the delivery address and

the invoicing address.

5. Enter the details of your card.

6. Click on "Finalise Order".

You can pay using Visa, Mastercard, American Express and PayPal. Similarly, you can pay all

or part of the price of your order with a Wolfish gift card. To minimise the risk of unauthorised access, we encrypt your card data. Once we receive your order, we will request pre-authorisation on your card to ensure there are sufficient funds available to complete the transaction. The charge to your card will be made the moment your order leaves our warehouse.

If your form of payment is Paypal, gift card or credit voucher issued by Revelas Andreas or by

“Wolfish” Workshop, the charge will be made the moment we confirm the order.

If you click on "Finalise Order " you are confirming that the card belongs to you or that you are

the legitimate holder of the gift card or the credit voucher card.

Cards are subject to validation checks and authorization by your card issuer. If we do not

receive the required authorization, we will not be liable for any delay or non-delivery and we will

not be able to form any Contract with you.


Pursuant to the prevailing rules and regulations in force, all purchases done through the web

site are subject to the Value Added Tax (VAT).

In this regard and pursuant to Chapter I of Title V of Council Directive 2006/112/EC of 28

November 2006, on the common system of value added tax, the place of supply shall be

deemed to be within the Member State of the address where items shall be delivered, and

applicable VAT shall be at the prevailing rate in each Member State where items are to be

supplied as per the orders placed.

Pursuant to the applicable rules and regulations in each jurisdiction, the rule of the "reverse

charge" (article 194 of Directive 2006/112) may apply to goods supplied in certain Member

States of the European Union if the customer is or is required to be a taxable person for VAT

purposes. If this is the case, no VAT would be charged by us, subject to the confirmation by the

recipient that the VAT on the items supplied would be accounted for by the customer under the

reverse charge procedure.



14.1 Statutory right to cancel your purchase

Under the Consumer Protection (Distance Selling) Regulations, if you are contracting as a

consumer, you have up to 14 working days after you have received your delivery to cancel

your order (other than in respect of goods made to your specification or are clearly


In such case, you will be refunded the price paid for such products. Direct costs incurred in

the return of such products will be borne by you where none of the free return methods

addressed in Clause 14.3 below is used.

You may provide evidence of the right of cancellation through any of the means provided

by law, and in any event such right shall be deemed to have been validly exercised by

sending the returns form that we provide you with (hereinafter, the “Returns Form”) or by

returning the products.

This provision does not affect your statutory rights.

14.2 Contractual right to cancel your purchase

In addition to the statutory right of cancellation of consumers and users referred to in

Clause 14.1 above, we grant you a 30 day period from the date established on the Returns

Form to proceed to any return of products (except for those referred to in Clause 14.3

below, regarding which the cancellation right is exempted).

In the event of any return, you will be refunded the price paid for the returned products.

Direct costs incurred in the return of such products will be borne by you where none of the

free return methods addressed in Clause 14.3 below is used.

You shall exercise your right of cancellation by sending the Returns Form we provide you

with or by returning the products.

14.3 Common provisions

You may not cancel the Contract whose subject matter is the supply of any of the following


1. Customized ítems.

2. Music CDs/DVDs; whose original wrapping has been removed.

Your right to cancel a Contract only applies to products which are returned in the same

condition as you received them. Where possible, please use or include with the product

being returned all original boxes, instructions/documents and wrappings and return the

products in the same conditions as received. In any case, you shall return the product with

the Returns Form received on delivery duly completed. No refund will be made if the

product has been used beyond opening or if it is damaged. Therefore, you should take

reasonable care of the products while they are in your possession. Failure to exercise such

reasonable care may, depending on the circumstances, give rise to a right of action against

you for breach of statutory duty.

Exchange is limited to exchange for the same product, of a different size or color.

You will be provided with a summary on the exercise of your right to cancel upon receiving

the Shipment Confirmation.

You may return any product to our store in Athens, Greece delivered, or by Courier arranged by us.

Neither of the above options will entail any additional cost to you.

Where you would not wish to use neither of the free return methods available, you will be

responsible for the return costs. Please bear in mind that if you wish to return the goods to

us freight collect we may charge you any costs incurred in such return.

We will fully examine the returned product and will inform you of your right to refund (if

any). We will process your refund as soon as possible and in any case, within 30 days of

giving us notice of cancellation. We will refund any money received from you using the

same method used to make payment.

Should you have any doubt, please contact us through our web form or by telephone at

+30 210 3244468

14.4 Returns of defective products

In circumstances where you consider that the product does not conform to the Contract at

the time of delivery, you should promptly contact us via our web form with details of the

product and its damage. Alternatively you can contact us by telephone at +30 210 3244468

where you will receive instructions from us.

Upon receipt of the returned product, we will fully examine it and notify you of your right to

a replacement or refund (if any) via e-mail within a reasonable period of time. The refund or

replacement will take place as soon as possible and, in any case, within 30 days of the day

we confirmed to you via e-mail that you are entitled to a refund or replacement for the non

conforming product.

Defective products will be refunded in full, including a refund of the delivery charges and

any reasonable costs incurring by you in returning the item. We will always refund any

money using the method used to make payment.






Unless otherwise expressly stated in these Terms, our liability in connection with any product

purchased through our web site is strictly limited to the purchase price of that product.

Notwithstanding the above, nothing in these Terms shall exclude or limit in any way our liability:

1. For death or personal injury caused by our negligence;

2. For fraud or fraudulent misrepresentation;

3. For any matter for which it would be illegal or unlawful for us to exclude or limit, or

attempt to exclude or limit, our liability.

Subject to the foregoing paragraph and to the fullest extent permitted by law, and unless

otherwise stated in these Terms, we accept no liability for indirect losses which happen as a

side effect of the main loss or damage however arising and whether caused by tort (including

negligence), breach of contract or otherwise, even if foreseeable, including (without limit) for


i. loss of income or revenue;

ii. loss of business;

iii. loss of profits or contracts;

iv. loss of anticipated savings;

v. loss of data; and

vi. waste of management or office time.

Due to the open nature of this website and the potential for errors in the storage and

transmission of digital information, we do not warrant the accuracy and security of information

transmitted to or obtained from this website unless otherwise expressly set out on this website.

All product descriptions, information and materials posted on this website are provided "as is"

and without warranties express, implied or otherwise howsoever arising.

To the fullest extent permissible pursuant to law, but without excluding anything that may not

lawfully be excluded in the case of consumers, we disclaim all other warranties of any kind.

Nothing in this Clause will affect your statutory rights as a consumer, or your Contract

cancellation rights.


You acknowledge and agree that all copyright, trademarks and all other intellectual property

rights in all material or content supplied as part of the website shall remain at all times vested in

us or in our licensors. You are permitted to use this material only as expressly authorized by us

or our licensors. This does not prevent you using this website to the extent necessary to make a

copy of any order or Contract details.


You may not misuse this website by knowingly introducing viruses, Trojans, worms, logic bombs

or other material which is malicious or technologically harmful. You will not attempt to have any

unauthorized access to this website, to the server which hosts this site or to any other server,

computer or data base related to our website. You undertake not to attack this website via a

denial of service attack or a distributed denial of service attack.

By breaching this provision you may commit a criminal offence under the applicable regulations.

We will report any such breach to the relevant law enforcement authority and we will co-operate

with the appropriate authority to disclose the identity of the hacker. Likewise, in the event of

such a breach, your right to use this website will cease immediately

We accept no liability for any loss or damage resulting from any denial of service attack, virus or

any other software or material which is malicious or technologically harmful to your computer,

equipment, data or material resulting from the use of this website or from the downloading of the

contents thereof or of such contents to which this website redirects


We may have links from our website to other third party websites and materials; such links are

provided exclusively for information purposes and we do not have any control whatsoever over

the contents of such websites or materials. Accordingly, we accept no liability whatsoever for

any loss or damage which may arise from the use of such links.


Applicable laws require that some of the information or communications we send to you should

be in writing. When using our site, you accept that communication with us will be mainly

electronic. We will contact you by e-mail or provide you with information by posting notices on

our website. For contractual purposes, you agree to this electronic means of communication

and you acknowledge that all contracts, notices, information and other communications that we

provide to you electronically comply with any legal requirement that such communications be in

writing. This condition does not affect your statutory rights.


All notices given by you to us should be given to us via our web form. Subject to and as

otherwise specified in clause 19 above and unless otherwise stated, we may give notice to you

at either the e-mail or postal address you provide to us when placing an order.

Notice will be deemed received and properly served immediately when posted on our website,

24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving

the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was

properly addressed, stamped and placed in the post and, in the case of an e-mail that such email

was sent to the specified e-mail address of the addressee.


The Contract between you and us is binding on you and us and on our respective successors

and assigns.

You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or

obligations arising under it, without our prior written consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our

rights or obligations arising under it, at any time during the term of the Contract. For the

avoidance of doubt, any such transfer, assignment, charge or other disposition will not affect

your statutory rights as a consumer or cancel, reduce or otherwise limit any warranty or

guarantee which may have been provided by us to you, whether express or implied.


We will not be liable or responsible for any failure to perform, or delay in performance of any of

our obligations under a Contract that is caused by events outside our reasonable control (“Force

Majeure Event”).

A Force Majeure Event shall include any act, event, non-happening, omission or accident

beyond our reasonable control and shall include in particular (without limitation) the following:

1. Strikes, lock-outs or other industrial action.

2. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether

declared or not) or threat or preparation for war.

3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural


4. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of

public or private transport.

5. Impossibility of the use of public or private telecommunications networks.

6. The acts, decrees, legislation, regulations or restrictions of any government.

7. Any shipping, postal or other relevant transport strike, failure or accidents.

Our performance under any Contract is deemed to be suspended for the period that the Force

Majeure Event continues, and we will have an extension of time for performance for the duration

of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a

close or to find a solution by which our obligations under the Contract may be performed despite

the Force Majeure Event.


If we fail, at any time during the term of a Contract, to insist upon strict performance of any of

your obligations under the Contract or any of these Terms, or if we fail to exercise any of the

rights or remedies to which we are entitled under these Terms, this shall not constitute a waiver

of such rights or remedies and shall not relieve You from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default arising

from the Contract or the Terms.

No waiver by us of any of these Terms or of any rights or remedies arising from the Contract

shall be effective unless it is expressly stated to be a waiver and is communicated to you in

writing in accordance with the provisions of the paragraph on Notices above.


If any of these Terms or any provisions of a Contract are determined by any competent

authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision

will to that extent be severed from the remaining terms, conditions and provisions which will

continue to be valid to the fullest extent permitted by law.


These Terms and any document expressly referred to in them represent the entire agreement

between you and us in relation to the subject matter of any Contract and supersede any prior

agreement, understanding or arrangement between you and us, whether oral or in writing.

Both you and us acknowledge that, in entering into this Contract, neither you nor us has relied

on any representation, undertaking or promise given by the other or be implied from anything

said or written in negotiations between you and us prior to such Contract except as expressly

stated in these Terms.

Neither you nor us shall have any remedy in respect of any untrue statement made by the other,

whether orally or in writing, prior to the date of any Contract (unless such untrue statement was

made fraudulently) and the other party´s only remedy shall be for breach of contract as provided

in these Terms.


We have the right to revise and amend these Terms from time to time.

You will be subject to the policies, Terms in force at the time that you use this website or order

products from us, unless any change to those policies, Terms or Privacy Statement is required

to be made by law or governmental authority (in which case it will apply to orders previously

placed by you).


Contracts for the purchase of products through our site will be governed by Greek law.

Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive

jurisdiction of the Greek courts.

If You are contracting as a consumer, nothing in this clause will affect your statutory rights as



We welcome your comments and feedback. Please send all feedback and comments to us via

our web form.


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